COPPERMINE PRIVACY POLICY
Overview
This Privacy Policy explains how Coppermine Companies, including Coppermine Health & Fitness LLC, Harbor East LLC, Kenilworth Mine JV LLC, Coppermine Bel Air Athletic Club LLC, Coppermine 4 Seasons LLC, Coppermine Fieldhouse LLC, CopperPlex LLC, Coppermine Meadowbrook Club LLC, and Evolutions Body Clinic LLC (collectively referred to as “Coppermine,” “we,” “our,” or “us”), collect, use, store, and protect information obtained through our websites, mobile applications, digital services, marketing activities, and business operations.
This Privacy Policy applies to the Coppermine mobile application (“App”), our websites, and related services.
Information You Voluntarily Provide
Customer information voluntarily submitted to Coppermine through health club membership inquiries, free trial forms, referral forms, promotional forms, event registrations, class registrations, or submissions via third-party platforms is retained solely for legitimate business, operational, and marketing purposes.
Personal information may include:
- Name
- Email address
- Telephone number
- Mailing address
- Date of birth or age
- Membership information
- Fitness class registrations
- Event registrations
- Emergency contact information
Coppermine does not store customer information in association with sensitive personal data such as Social Security numbers, full payment card information, or social media account credentials.
Coppermine does not sell personal information to third parties and will not share personal information with corporate partners without appropriate consent or a legitimate business purpose.
Anonymized or aggregated information may be shared with service providers and business partners to support advertising, analytics, demographic studies, operational planning, and other legitimate business purposes.
By submitting information to Coppermine, you consent to receiving communications related to your membership, account, programs, services, promotions, and special offers. You may opt out of marketing communications at any time by following the unsubscribe instructions included in those communications.
Passive and Automatic Data Collection
Coppermine automatically collects certain information when you visit, use, or navigate our websites, mobile applications, and related services.
This information may include:
- IP address
- Browser type and version
- Device type and identifiers
- Operating system
- Language preferences
- Referring website addresses
- Usage activity and interactions
- Approximate geographic location
- Error logs and diagnostic information
This information is collected primarily to maintain the security and operation of our services, improve user experience, conduct analytics, and support internal reporting.
Coppermine does not sell this automatically collected information. Any information used for marketing analysis is anonymized and aggregated whenever reasonably possible.
Cookies and Tracking Technologies
Coppermine and its service providers may use cookies, pixels, web beacons, software development kits (SDKs), and similar tracking technologies on our websites, mobile applications, and digital services.
These technologies may be used to:
- Maintain website functionality and security
- Remember user preferences, including language and accessibility settings
- Analyze website and application usage
- Measure the effectiveness of marketing campaigns
- Improve user experience and service performance
Cookies may collect information such as:
- IP address
- Browser type
- Device information
- Language preferences
- Pages visited
- Time spent on pages
- Referring websites
- Interaction with advertisements and content
Most web browsers allow you to manage, disable, or delete cookies through browser settings. Please note that disabling certain cookies may affect the functionality of our websites or services.
Where required by applicable law, Coppermine will obtain consent before placing non-essential cookies or similar tracking technologies on your device.
For more information about managing cookies, please consult your browser’s help documentation.
Log and Usage Data
We automatically collect service-related, diagnostic, usage, and performance information when you access or use our services.
This information may include:
- Device information
- Browser settings
- Date and time of access
- Pages viewed
- Searches performed
- Features utilized
- System activity
- Error reports and performance metrics
Device Data
We collect information about the devices used to access our services, including:
- Device identifiers
- Hardware model
- Operating system
- Browser type
- Mobile carrier or internet service provider
- Application version
- Device settings
Location Data
The Coppermine mobile application may request access to your device’s location.
Location data is collected only after you grant permission through your device settings.
The App may use both foreground and background location access to support a core feature that detects when you are near a Coppermine facility and provides a seamless check-in experience by prompting access to your membership barcode or access credentials.
Location data is processed on your device solely for the purpose of enabling relevant notifications and check-in functionality.
Coppermine does not store location data on its servers, does not retain historical location records, and does not share location data with third parties.
You may disable location permissions at any time through your device settings. Disabling location permissions may prevent certain App features from functioning properly.
Fitness Class and Event Participation Data
The Coppermine App and related services may collect information regarding fitness class registrations, event registrations, attendance records, and participation history.
This information is used to:
- Track attendance
- Manage facility capacity
- Ensure appropriate staffing and space requirements
- Facilitate class and event operations
- Improve member experiences
Participation data is maintained as part of your membership and service history and is used solely for legitimate operational and business purposes.
Data Retention
Coppermine retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Membership records, attendance records, and related operational data may be retained for the duration of an active relationship with Coppermine and for a reasonable period thereafter as required by law or legitimate business needs.
Location data used by the App is not stored or retained by Coppermine.
Your Rights and Data Deletion Requests
You may request access to, correction of, or deletion of your personal information, subject to applicable legal, operational, and contractual requirements.
To request deletion of your personal information, please contact us using the information below. We may need to verify your identity before processing your request.
Upon receiving a verified request, Coppermine will delete or anonymize personal information where required by law and where retention is not necessary for legitimate business, legal, accounting, safety, or operational purposes.
Security
Coppermine implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure.
Changes to This Privacy Policy
Coppermine reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and the updated version will become effective upon publication.
Contact Information
If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please contact us:
Email:
info@gocoppermine.com
Mail:
1400 Coppermine Terrace
Baltimore, MD 21209
Phone:
410-337-7781